Building Psychological Safety with Team Agreements
A free 30-minute online course for NHS, school and public-service team leaders and managers.
You’ll learn how Team Agreements build psychological safety - the foundations of trust, openness and collaboration at work
Why this course?
Strong teams ar built on trust, clarity and support - not just hard work. Constant pressure and change can make that trust harder to sustain.
This short course introduces the idea of psychological safety - what it is, why it matters, and how it supports effective teamwork and wellbeing. You’ll explore how simple Team Agreements can help create shared understanding, strengthen relationships and make teams feel safer
and more connected.
Why learn with us?
Who is it for?
This course is for anyone who leads a team - at any level.
It’s designed for:
- NHS and healthcare managers
- School leadrers and heads of department
- Local authority and publec-service teams
- HR and organisational professionals
What's included?
Meet your Course Creator
Hi, I’m Helen Sanderson. I’ve spent years working in health and
care, looking at person-centred practices and how these apply to teams.
In this course, I’ll share what I’ve learned about making Team Agreements work in real life. My aim is to give you practical skills you can use straight away to build trust, openness, and positive results in your team.
After the free course
Once you’ve completed this introduction, you’ll have the option to continue with the full course, which covers:
Testimonials
“Team Agreements have been invaluable in bringing together my new team from two different organisations. Co-producing the agreements gave everyone ownership and helped us establish shared expectations and trust from the start. The monthly group coaching sessions help me to keep the agreements alive in practice. They give me space for reflection, accountability, and the chance to learn from others leading Team Agreements in other areas.”
Victoria Johansen, Operations Lead“Team agreements create clarity, accountability, and psychological safety, but they only work if actively used rather than left as a forgotten document. Group coaching helps keep them alive by providing peer support, sharing best practices, and tackling challenges together, making it easier to embed agreements into everyday practice.”
Lyse Edwards, Head of Operations, NHS“Group Coaching is genuinely one of the best investments I’ve made — both professionally and personally. Team Agreements are a powerful way to set clear expectations and shape how teams interact, ensuring everyone feels heard, valued, and seen. As someone deeply passionate about Psychological Safety and Authenticity at work, I’ve seen how Team Agreements address self-silencing and masking, by promoting accountability, openness, and shared commitment. The group coaching has been an invaluable space to reflect, experiment, and grow alongside others. It combines structure with connection, turning the principles of psychological safety into tangible, everyday leadership practice.”
Danny Karystinos, Senior Transformation Manager, NHS“Team agreements bring people together in shared understanding and commitment. The process of creating them ensures everyone contributes on an equal footing, with all voices being heard. People collectively and individually decide what matters most to them and agrees to uphold them, resulting in teams that work and communicate effectively together. I have seen and felt the difference they can make and am a passionate advocate for them. The group coaching helps to keep me on track, accountable and inspired. Busy periods of work can get in the way of keeping team agreements in mind, however the coaching sessions remind me of the importance of team agreements, of my role in leading the way within my organisation, in keeping the agreements in focus and alive. The sessions are also great for sharing good practice and ideas with others in the coaching group.”
Diana Cole CEO, Charity sector“Group coaching has given me space to pause, reflect, and connect with other leaders from a variety of organisations. It’s helping me strengthen communication, celebrate our strengths, and approach challenges with openness and confidence. ”
Rachel Owen, Local Authority Team Leader